Privacy Policy

Swift Chauffeur Worldwide ("we," "us," or "our") respects your privacy. This policy describes how we collect, use, store, and protect your personal information when you use our website (swiftchauffeursworldwide.com) or our chauffeur and ground transportation services.

1. Information we collect

Information you provide: When you book a ride, create an account, or contact us, we may collect your name, email address, phone number, pickup and dropoff addresses, flight information, payment details, and any special instructions you provide.

Automatically collected information: When you visit our website, we may collect your IP address, browser type, device type, pages visited, referring URL, and timestamps. We use cookies and similar technologies for site functionality and analytics.

Third-party information: If you book through a third-party platform (e.g., MyLimoBiz), we receive booking details necessary to fulfill your ride.

2. How we use your information

• Fulfill bookings and provide chauffeur services
• Communicate ride confirmations, driver details, and updates
• Process payments and send invoices
• Track flights for airport pickup timing
• Improve our services and website experience
• Respond to customer support inquiries
• Send service-related communications (not marketing, unless you opt in)
• Comply with legal obligations and enforce our terms

3. Information sharing

We do not sell, rent, or trade your personal information. We may share data with:

• Service providers: Payment processors (Stripe), booking platforms (MyLimoBiz), email services (Resend), and analytics tools that help us operate our business
• Chauffeurs: Your name, pickup/dropoff locations, and flight details are shared with your assigned driver to fulfill the booking
• Legal requirements: If required by law, court order, or to protect our rights and safety

4. Data retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Booking records are retained for 7 years for tax and accounting purposes. You may request deletion of your data at any time (see Section 7).

5. Cookies and tracking

Our website uses cookies for:

• Essential cookies: Required for booking functionality and site security
• Analytics cookies: Help us understand how visitors use our website (e.g., Google Analytics)

You can disable cookies in your browser settings, though this may affect booking functionality.

6. Data security

We implement industry-standard security measures including HTTPS encryption, secure payment processing, and access controls. No method of electronic transmission is 100% secure, but we take reasonable steps to protect your information.

7. Your rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to or restrict certain processing activities
• Request a copy of your data in a portable format

To exercise these rights, contact us at info@swiftchauffeursworldwide.com.

8. Children's privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

9. Changes to this policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

10. Contact

For privacy questions or data requests, contact us at info@swiftchauffeursworldwide.com or visit our contact page.